In the event that you are unable to start your vacation, we ask you to notify us as early as possible. Enclosed you will find our cancellation terms:
- Up to two months before arrival: no cancellation fee
- From two months to one month before arrival: 40% of the total price
- From one month to seven days before arrival: 70% of the total price
- In the last seven days before arrival: 90% of the total price
- In case of early departure or no-show: 100%
For your safety and to enable you to enjoy a carefree break with us, we recommend that you take out cancellation insurance directly through our partner europaeische.at. https://www.europaeische.at/
Please note that cancellations can only be accepted in writing. Should you end your vacation early or arrive late, 80% of the amount for the unused days will be charged.
If you have any questions, please do not hesitate to contact us at any time.